Mineral Wells Index, Mineral Wells, TX


December 2, 2012

Letters to the Editor – Dec. 2, 2012

Shiflet family appreciates care, support

Dear Editor,

The family of R.B. (Robert) Shiflet would like to express our deepest thanks and gratitude to the entire staff at Lakewell House. From the day our dad moved in, you embraced him and us as a part of your “family.” We can never have the right words to tell you how very much we appreciate every one of you.

We also want to express our thanks for the Integracare Home Health, Hospice and Continuous Care for all that you did for our dad as he dealt with various health issues. We knew that he was not “just another patient.” Special thanks to the “Angels of Mercy” who were with him 24/7 for the last days of his life.

Thank you, also, for the wonderful care and compassion of the staff at Baum-Carlock-Bumgardner Funeral Home.

Finally, thank you to all of those who called, sent cards, flowers or food, or said so many amazing things about uur dad. God bless each of you as He has blessed us.

Vera and Richard Stilwell, Robert and Estha Shiflet and Randy Shiflet

Kudos to business for customer service

Dear Editor,

I have used the same business here in town for well over 20 years. The business was a father and son operation until the father passed away. The father truly believed in performing excellent

customer service.

Now there is not so much. Recently I was in the business for a repair. The owner (son) was gone to lunch. I spoke with a male employee who was going to help me when another male approached us. He informed me that a mechanic would need to do the repair. I said OK, may I speak with the owner? The employee was rude and arrogant. He pulled out his phone and called the owner. I asked to speak to the owner again and he informed me that was his phone, it did not belong to the business.

When the owner did arrive his attitude was not any better. He told me I would need to come back when a mechanic would be there. After an exchange I left because I was concerned and shocked on how I was treated.

I then went to the same kind of business and was met with amazing customer service and concern for my needs. They told me they could fix the problem. What a “real deal” it was. It took about 30 minutes to get the parts and complete the repair.

Thank you, Mike, and the other guys at Real Deal Tires who were there for me that day. I will be back to see you all in the future. Customer service is a good thing, whether you are an old or new customer.


Lori Skipper, Mineral Wells

Text Only
  • 0727 obit Greene.jpg Mary Pratt Greene

    Mary Pratt Greene, beloved wife, mother, grandmother and friend, passed away Friday, July 25, 2014.

    July 28, 2014 1 Photo

  • 0727 obit Snell, Christina.jpg Christina (Manley) Snell

    Christina (Manley) Snell, beloved daughter, mother, grandmother and friend went to be with her Lord on July 22, 2014, at 10:30 a.m.

    July 24, 2014 1 Photo

  • 0727 obit Kita Pontremoli.jpg Kita Irene Pontremoli

    STRAWN – Kita Irene Pontremoli, 94, of Fort Worth and formerly of Strawn, passed away Tuesday, July 22, 2014, in Fort Worth.

    July 24, 2014 1 Photo

  • 0724 obit Dennis Sinks.jpg Dennis Newton Sinks

    Dennis Newton Sinks, 70, beloved husband and friend, passed away Friday, July 18, 2014.

    July 22, 2014 2 Photos

  • 0724 obit Robert Charles Jones.jpg Robert Charles Jones

    TROY – Robert Charles Jones, 77, passed away Wednesday, July 16, 2014, at his home in Troy, Texas.

    July 22, 2014 1 Photo

  • 0724 obit Huddleston.Mayme.jpg Mayme Lou Huddleston

    EUGENE, Ore. – Mayme Lou Huddleston, 98, died peacefully on Saturday, July 12, 2014, of age-related causes.

    July 22, 2014 1 Photo

  • 0722 obit Dow, Kevin.jpg Kevin DeWayne Dow

    Kevin DeWayne Dow, 40, went to his Heavenly home on Thursday, July 17, 2014.

    July 20, 2014 1 Photo

  • 0720 obit Zeula Morris.jpg Zeula E. Morris

    Zeula E. Morris, 92, passed away July 18, 2014, in a Mineral Wells nursing home.

    July 19, 2014 1 Photo

  • HarlenCunninghamObit003.jpg Harlen Wallace Cunningham

    Harlen Wallace Cunningham, 61, passed away surrounded by his family July 18, 2014, in a Mineral Wells hospital.

    July 18, 2014 1 Photo

  • Carey, Billie Jean.JPG Billie Jean Carey

    A gathering is scheduled for 3 p.m. Monday, July 21, 2014, at Peach Tree and a graveside memorial services will be scheduled for 10 a.m. Wednesday, July 23, 2014, at Woodland-Park Cemetery in Mineral Wells for Billie Jean Carey, 77, of Roswell, who passed away on July 14, 2014.

    July 17, 2014 1 Photo

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