Special to the Index
When a guest stays at any Holiday Inn Express in North America they receive a survey asking detailed questions concerning their stay.
As of the end of the second quarter, there were currently 1,945 Holiday Inn Express hotels in North America.
The highest score in the No. 1 position is in New York with a 96.54. Holiday Inn Express-Mineral Wells is in the No. 55 position with a 92.30, which puts the local hotel in the top 3 percent of all Holiday Inn Express hotels in the entire North American region for “overall guest satisfaction.”
“Ranking in the top 3 percent takes tremendous teamwork, and I have an awesome team that is dedicated to our guests,” General Manager Cathy Permenter said in a press release. “We are approaching our fifth anniversary, and, for the last year, our hotel has consistently remained in the top 10 percent in these rankings.”